FREQUENTLY ASKED QUESTIONS:
(Every effort is made to ensure the accuracy of the information below, but for further or detailed information regarding products, please contact the supplier directly.)
To avoid cross contamination, it’s best to use a clean, dry container which has not contained bleach, or other strong chemicals.
We choose our suppliers based on the quality of their products, their ability and willingness to take back the containers we buy from them, and their location (in an effort to reduce the distance products travel).
Euca products are palm oil-free. Robyn’s Soaphouse uses sustainably-sourced palm oil. Some other products we use contain ingredients made from vegetables and plants - some of that vegetable or plant matter could be palm, and therefore we can’t guarantee that all other products are ‘palm oil-free’.
The most natural cleaning agent in the world is water. The next-best thing is to choose products that are as environmentally friendly as possible. We aim to sell products that contain as few ingredients as possible, which are derived from natural sources and don’t contain artificial components like fillers, colouring or synthetic fragrances.
We don’t currently stock any products that are ‘certified’ vegan or ‘certified’ organic.
We look for products that don’t contain artificial additives. Chemical compounds, however, are often ingredients in soap and cleaning products (for example, potassium hydroxide or ‘lye’- the basis for most soaps). This doesn’t necessarily mean the substance is harmful or toxic – it just means it doesn’tnaturally occur in this form. Some products may contain fragrance or colouring to offset natural ammonia scent or unappealing natural colour.
No products sold by Roving Refills are to be taken. Keep all products out of reach of children. If swallowed or inhaled seek immediate medical advice. Avoid contact of powder products to the eyes and skin. Use only as directed.
Some products contain ammonia, a natural substance that is one of the best cleaning agents available (large amounts of undiluted ammonia are environmentally damaging, but the small amount in our products is considered to have a very minimal environmental impact). Never mix ammonia with chlorine or bleach. Keep ammonia out of reach of children. If ingested, seek immediate medical advice.